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Request a SaddleReturn an item
If you need to return a saddle or accessory, you’re in the right place. Here you’ll find everything you need to know about returning your items, including how our 5 Day Trial works and answers to common questions. Just choose the option that applies to you below to get started.
Return a Saddle
Bought a saddle through our website? You have up to 5 days to return it. Follow our simple step-by-step process to arrange collection and get your refund.
Return Accessories
Want to return an accessory? No problem. If your item is unused and in original condition, we’ll guide you through how to send it back for a refund.
5 Day Trial Information
Learn how our 5 Day Trial works, what it covers, and what to do if a saddle isn’t quite right for you or your horse.
Got a Question?
Need help with returns? Check our Frequently Asked Questions for quick answers on trial periods, packaging, and collection details.
Need more help?
Unsure what you are looking for? Or would simply prefer to talk to someone about the returns process?
Please call our experienced team on 01822 853024 or 0747 8467610 or email us at info@sheephamsaddles.com
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